I was EXTREMELY pleased with this company. I was looking for a hard to find ornament my son had requested -with a Koala bear on it. The only other ones I found were cheap plastic. This one was of very nice quality and he loved it! I also received a hand-signed note from the company thanking me for my business with a couple peppermints in it! I would be very likely to use this company again and have shared their website with several friends.