We guarantee the quality of our products. Every item we sell is backed by our 100% unconditional guarantee. If for any reason you are not satisfied within 60 days of purchase, simply return the item back to us for an immediate exchange or refund. Please note that shipping charges are not eligible for refunds.
Award Winning Site
Animal Den has been awarded the "5 Star - Top Service Rating" from Yahoo Shopping. This means we participate in the Yahoo Merchant Rating System and our customers have given us the highest ratings possible. We feel honored to be a member of this elite group of e-commerce retailers. Animal Den is the top rated gift shop for animal and pet enthusiasts.
Safe & Secure Shopping
We guarantee that shopping at the Animal Den will be safe and secure. Our site is hosted on the Yahoo! Shopping platform, one of the safest and most secure systems available. In addition, our site is scanned daily by AlertScan and Hacker Safe to verify our site has the best security at all times.
We respect your privacy and understand that keeping purchase related information confidential is of special concern to our customers. We are committed to safeguarding this information. Learn More
Shop With Confidence
We're not like many web stores, we actually keep most items in stock at our 10,000 square foot warehouse facility, ready for fast shipping. A product selection you can't find anywhere else, the largest store of it's kind. Rest assured you are working with real people, honest folks who truly care about our customers.
What Others Say
Don't just take our word for it. Read what others say about the Animal Den...
Chris, Iím very happy with my order. It arrived last
week, and I was very pleased with the quality of the sweatshirt and with
the speed in which it was delivered. You folks really take a
ďhands-onĒ approach to customer service.
Sending that postcard was a nice touch! I am going to recommend you
to anyone who will listen to me. I canít wait until I have enough money
to order the Walleye sweatshirt and that very cool silver trout ring. Rest
assured, youíll be hearing from me in the coming months. Meanwhile, if
there is anything I can do for you (i.e., endorsement, testimonial,
whatever...) let me know. I love dealing with companies such as yours.
Hi Chris, I just wanted to write you a
short note to say how happy I am with my recent purchase. I ordered a
windchime for a Valentine's Day gift. My order arrived in just a few days,
in perfect condition. The windchime was exactly what I was looking for.
Thank you so much for your excellent service. I look forward to purchasing
more products from you in the future. Thanks again,
I have to say, you people at
Animalden.com have been an absolute pleasure to work with. I was
very surprised at the speed of the delivery of my order (within just a few
days!!), as well as the personal notes included. It has been much
appreciated and I will continue to do business with you whenever I want an
animal item! I do quite a bit of shopping online, especially during
the holidays, and your company has surpassed EVERY other company I have
worked with. You are awesome, keep up the good work!
Hello Johnnie, I was very impressed with the whole
aspect of ordering from your fine business. If this is how Oregon is Iíd
like to be from there. Yes I must admit today life in general is too
impersonal!!! I come from a small town in New Hampshire, and that is how I
was raised. I moved to Virginia Beach, Virginia, they try to be a small
town but too many people. Again I was very happy with the products and
will certainly be back. Have a wonderful and happy safe Holiday season.
you for the postcards and the care with which my deliveries were sent. I especially liked the Tootsie Pops.
All the items I ordered
were great quality and my friend for whom I ordered them now knows all
about you and I am sure she will be visiting you soon. I will
definitely have you in mind for any further animal-oriented gifts---you
are way more fun than shopping at the mall.
The mug arrived and I was so thrilled to receive it. I
appreciate the special efforts you take in sending your merchandise (the
careful packing, promptness in arrival and the pop treat inside). This was
my second order and I intend to continue to place orders in the future.
Thank you for your excellent service. Sincerely,
Thank you for your note that was
included with my invoice. The
products that I have purchased from you have brought a smile to a friend
on mine :)) He has been overwhelm by the quality of the coffee cup, mouse
pad and I hope by the t-shirt that I just purchased. He has taken
them to work and has gotten favorable comments. He says he is able
to take the memory of his Lab (Mandy) even when she is not at work with
him. Thank you for your site
and being able to bring a smile to a person that is special to me.
Chris, I have never had such a great shopping experience
on-line. My son was thrilled with the mousepad. You let me know it was on
backorder, you let me know when it was shipped, and now this. Keep up the
superb work. An awful lot of on-line stores could learn a lot from you.
Thanks for the postcard and for being such a great place to deal with.
Thanks for the follow up. I run a business and itís
nice to see other businesses who communicate with and care about their
customers. I was very impressed with the service and products. Being a
collector of alligators does seem like a bizarre past time, but the
critters fascinate me. I will recommend your company to anyone I know who
collects animal things. The products were exactly what I expected and have
enhanced my collection of 30+ stuffed, plastic, ceramic and carved gators.
Your web page was easy to use.
Thank you for the postcard, Chris! Yes, I received my
merchandise on time and I loved it! It was a gift for my boyfriend and he
really liked it. I will shop through your service again and I will
recommend it to friends and family. Just for the record - I have a
Chocolate Lab, so if you get any new Chocolate Lab stuff in, let me know.
We will be purchasing a Yellow Lab in the future as well. I have already
recommended your site to my Mom, who has a Cocker Spaniel and my
boyfriendís parents who have a Springer Spaniel. The service was great
and I really appreciate the personal touches you add to the sale. Thanks