Recently I purchased a beautiful koala figurine from Animal Den. Animal Den was very easy to work with! Their online ordering was easy, and I received immediate confirmation of my order. The confirmation message gave me a Web link so I could track my order at any time. I even got an e-mail message when my order was processed, and it told me when the figurine should arrive. My order arrived even earlier than they said it would! The koala arrived safely and packed securely. The shipping box even contained a personal thank-you and a couple mints to thank me for my order. I never get such nice, personal service from anywhere else! The figurine is of very good quality, and I am very pleased with my purchase. Id recommend Animal Den to anyone.