I recently bought an ornament from Animal Den as a Christmas present. I was very pleased with their service and with the product I received. It was a last-minute order and the Animal Den personnel bent over backwards to ensure that I received the ornament before Christmas. After I ordered the product online, the store sent me a confirmation email with estimated shipping date and the price charged to my credit card. When the item shipped, I received another email confirming the shipping. My ornament arrived on time in good condition. 
