I was VERY impressed with both the products and the service of Animal Den. I will DEFINATELY order from this company again. I appreciated the personal touches-the personal letter, the little monkey keychain (VERY cute!) and the mints-very much and felt like my business really meant something to them which they did very well in expressing. I also appreciated the inclusion of instructions on how to wash the product--a very personal touch that most companies donít think of doing or including. The service was fast and friendly and I was very happy with my order. I ordered online from their website and was vastly impressed with the many different products they have available. I would highly recommend this company to others without hesitation.